Last Updated: 16 October 2026

At Noon Technologies, we sell only 100% genuine products backed by official warranty. This page explains what our warranty covers and how to make a claim.

Warranty Period

  • All products come with a 1-Year Warranty from the date of delivery, unless stated otherwise.
  • Some products carry a different warranty period (for example, 18 months or 2 years brand warranty). In such cases, the warranty mentioned on the product page will apply.
  • Cables, connectors, mounts, and brackets are not covered under warranty.

What Is Covered

  • Manufacturing defects
  • Hardware faults under normal use (no power, no video, night vision or recording failure)

If the fault is confirmed, we will repair or replace the product free of cost.

What Is Not Covered

  • Power surges, voltage fluctuations (WAPDA issues), or lightning
  • Burnt or short-circuited devices
  • Water damage, including indoor cameras used outdoors
  • Physical damage: broken, cracked, or dented products
  • Improper installation, or repair by an unauthorized person
  • Missing or tampered serial number or warranty sticker
  • Software, password, app, or settings issues
  • Loss of recordings or data

How to Claim Warranty

1. Contact Us: WhatsApp us at 03066261621 and share:

  • Order number or invoice
  • Product name and issue details
  • Photos or a short video of the problem

2. Troubleshooting: Our team will first try to fix the issue remotely.

3. Send the Product: If needed, send the product with all accessories to our office:

Noon Technologies – Warranty Department
Office #9, Wali Market, Phase 1, Shorkot Cantt, District Jhang, Pakistan

4. Repair or Replacement: After inspection, we will repair or replace the product within 7–20 working days, depending on the brand.

Warranty Shipping

  • The customer pays the cost of sending the product to us.
  • We pay the cost of sending the repaired or replaced product back.
  • If the claim is not valid, return shipping will be paid by the customer.

Important Notes

  • A replaced product carries only the remaining warranty of the original product.
  • If the same model is not available, a similar or better model will be provided.

Contact Us

  • Phone / WhatsApp: 03066261621
  • Email: info@noontechnologies.pk
  • Working Hours: Monday – Sunday: 10:00 AM – 8:00 PM (Friday Closed)